Membership Management
Your practice creates a membership plan. Patients join. Billing happens automatically every month.
You define the plan
Set a monthly membership price and define what it includes. Takes five minutes.
Patients enroll
Patients receive a link branded to your practice. They enter their payment info once via Stripe. Done.
Money flows automatically
Every month, Stripe charges the patient and settles funds to your practice. Umbrella takes 3% + Stripe processing. You keep the rest.
Treatment Payment Plan Management
A patient wants to spread the cost of treatment across several months. Your practice agrees. Umbrella manages the entire collection.
Practice sets the schedule
Define the installment amount and frequency. Choose auto-charge or payment-link mode per patient.
Patient is billed automatically
On auto-charge, Stripe charges the saved card on the due date. On link mode, a branded SMS and email reminder goes out.
Reminders escalate if needed
If a payment is missed, the reminder cadence automatically escalates. The dashboard shows every account in real time.
Digital Treatment Acceptance
The moment a patient receives a treatment plan is where revenue is won or lost.
Practice sends the link
Umbrella generates a mobile-friendly treatment plan summary and sends it directly to the patient.
Patient reviews and chooses
The patient sees the treatment, the cost, and their payment options — pay in full, start a payment plan, or apply a membership.
Patient signs and pays
E-signature captured. Payment method selected. The case is accepted and the financial arrangement is in motion.
Revenue Recovery
For balances that go past due, Umbrella surfaces a structured collections workflow.
Umbrella flags past-due accounts
After a configurable number of missed payments, the account is escalated and the practice is alerted.
Practice decides next steps
One click to send the account to collections. Umbrella tracks the status and keeps a full audit trail.
Outcome syncs back to PMS
Collections status — resolved, written off, recovered — syncs automatically back to your practice management software.
Just to be clear about what Umbrella is not.
Umbrella is SaaS. Stripe is the payment processor. Practices own the patient relationship and all payment arrangements. We are the software layer that makes it all run without manual effort.